On December 9, 2023, Don Bosco Tech Gulmarg had the privilege of hosting Dr. Panduranga V Patti, Associate Professor and HOD of the Department of Commerce at Central University of Karnataka, as a guest speaker. This event was organized to motivate and enlighten approximately 50 trainees from both the CRM Domestic Non-Voice and Domestic Data Entry Operator batches. Dr. Patti's session was divided into two parts, each lasting an hour. In the first part, he spoke about Customer Relationship Management (CRM) and the vast job opportunities it offers in today's dynamic market. He emphasized the importance of CRM skills in various industries and shared insights into how mastering CRM can open doors to rewarding career paths.

The second part of the session focused on Goods and Services Tax (GST), a crucial aspect of modern commerce. Dr. Patti didn't just lecture; he engaged the trainees in interactive activities related to GST. This hands-on approach helped the trainees grasp the concepts more effectively and understand the practical applications of GST in real-world scenarios. The event was not just a talk; it was an engaging learning experience that encouraged active participation and knowledge retention. Dr. Patti's expertise and passion for the subjects undoubtedly left a lasting impact on the trainees, inspiring them to explore and excel in the fields of CRM and commerce.

RM Domestic Non Voice and Domestic Data Entry Operator participated in the event. He had spoken about CRM and it's job opportunities in an hour and about GST in the next hour in which he made trainees to do some activities.